Teona Tsintsadze

Biggest surveillance investigations in 2021

It has been a banner year for investigations into how surveillance technology is fueling authoritarianism and undermining democracy worldwide. Here are a few stories you shouldn’t miss

Surveillance tech is worming its way into our airports and border crossings, our police stations and even our schools. 

But fortunately, investigative journalists went all out this year. From a deep dive into the dark side of pandemic tech in Singapore’s techno-utopia to an in-depth look at how schools are spending thousands on unreliable “aggression detectors” in the name of student safety, global reporters have been holding Big Tech accountable for its role in fueling authoritarianism worldwide. 

These are a few of the investigations that held our attention this year and continue to have an impact. 

1. If you still hear “Pegasus” and think fictional flying horse, where have you been? 

It’s hard to overestimate the sprawling reach of Pegasus spyware. The tool, made by the Israeli company NSO Group, has been found on phones belonging to dozens of journalists and activists around the world.

Pegasus turns a phone into the swiss army knife of surveillance tools. It can copy messages, record calls and secretly turn on the phone’s camera or microphone.

An international coalition of newsrooms, known as the Pegasus Project, found the technology was used in the successful or attempted hacking of 37 phones, including those belonging to investigative journalists in Azerbaijan, Mexico and India. 

Since then, the revelations have kept rolling in. Among those targeted are journalists and activists from some of the world’s most repressive countries, including nine activists from Bahrain, which is believed to have acquired Pegasus in 2017, and a photojournalist in Hungary who investigated the luxury lifestyle of the country’s rich and powerful.

The fallout from the international investigation steadily continues. The U.S. has blacklisted NSO Group and India’s supreme court ordered an independent inquiry. The French were the first to corroborate the Pegasus Project findings with an investigation by an independent government authority, which ultimately confirmed Pegasus had targeted French journalists’ phones.

2. Los Angeles police officers became brand ambassadors for Amazon Ring cameras

If you’ve ever filed a Freedom of Information Act Request with a police department about a specific surveillance tool, you’ll know that police receive a lot of marketing emails from tech companies. But what the LA Times uncovered goes way beyond a few “Hi, let me tell you about our product!” notes that go unanswered. 

Investigative reporter Johana Bhuyian uncovered a striking relationship between LA police officers and representatives from Ring, which makes doorbell cameras and other home surveillance tech.

Ring gave officers free devices or discount codes, and officers turned around and promoted the product to the public. Emails showed that Ring donated doorbell cameras to raffle off at a beach party put on by a police station in West LA. Ring even asked police to hand out promo codes and fliers to influential people in the community.

Ring also relied on police to encourage people in the community to use the Neighbors app. Police have used the platform to gain access to footage without having to get a warrant.

Shortly after the LA Times story broke, LAPD launched an internal investigation.  

I knew this sort of thing happened. I talked to one privacy advocate in California who told me about a community meeting in San Francisco where police promoted Ring to residents. But this investigation is a look under the hood at how exactly Ring courts police officers and then relies on them to endorse their product within the community. 

3. ShotSpotter comes under fire 

ShotSpotter, which claims to detect and locate gunshots, erroneously landed a man in jail for a murder he didn’t commit, according to an investigation by the Associated Press. 

ShotSpotter had been used in around 200 court cases by the time AP published the investigation in August. But journalists found that it doesn’t always work. ShotSpotter misses gunfire that it should have caught. It mistakes motorcycles, trash pickup and even church bells for gunshots. Police in Fall River, Massachusetts told the AP the tech worked less than 50% of the time. 

What is more, ShotSpotter’s algorithm is not open to scrutiny from anyone outside the company. The company claims it’s proprietary. So prosecutors, judges and juries are making decisions based on this technology when they cannot know whether it is accurate.

4. Clearview AI goes global

Clearview AI, the infamous facial recognition, has a global footprint, according to an investigation by Buzzfeed News. As of February 2020, 88 law enforcement and government-affiliated agencies in 24 countries had used the tech.

The Federal Police of Brazil used Clearview between 501 and 1,000 times. So did police in Queensland, Australia and the National Crime Agency in the UK. In some cases, like in Thunder Bay, Canada, law enforcement employees were using the technology without their superiors’ knowledge. 

Since the Buzzfeed investigation was published in August, Clearview was fined $22.6 million by the UK privacy commissioner for violating data protection law. 

This is the second groundbreaking investigation into the controversial company from the Buzzfeed team this year. In April, the newsroom reported that Clearview AI’s  facial recognition was tested or used by more than 1,800 tax-payer funded agencies in the U.S. with little to no oversight or accountability.

“Prior to our reporting, there was no oversight,” Ryan Mac told me in regards to his team’s investigation into the use of Clearview in the U.S. “If we’re having to inform police chiefs and sheriffs and government leaders that their officers or their employees are using a policing tool that illustrates there’s fundamentally no oversight.”

5. Border surveillance is driving migrants into even more danger 

Of course, we cover surveillance frequently at Coda Story, so no list of incredible investigations into its proliferation would be complete without a shoutout to my colleagues. One trend on our minds a lot this year — the ever-expanding matrix of surveillance along borders.

Coda senior reporter Erica Hellerstein went to the U.S.-Mexico border to map out the expansive corridor of surveillance tech that has deadly consequences. The list of tools is long: facial recognition at border crossings. Drones and blimps watching people crossing the desert from above. Underground sensors that detect movement. Infrared cameras, radar sensors, mobile surveillance towers. And it’s forcing migrants to take even more dangerous routes into the U.S.

“This technology is killing them,” said Cesar Ortigoza searches for migrants who vanished while trying to cross through the desert. “It’s pushing them to find their own death.” 
Meanwhile, the same thing is playing out on the opposite side of the Atlantic. As Coda’s Isobel Cockerell reported, the French and U.K. governments are pouring millions into the latest tech, all under the auspices of saving the lives of migrants trying to cross the perilous English Channel. But migrants aren’t deterred by the cameras or the drones. They’re still braving the frigid waters in small dinghies. And they’re still dying on the journey.

The story you just read is a small piece of a complex and an ever-changing storyline that Coda covers relentlessly and with singular focus. But we can’t do it without your help. Show your support for journalism that stays on the story by becoming a member today. Coda Story is a 501(c)3 U.S. non-profit. Your contribution to Coda Story is tax deductible.

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